At Chicken CycleKit we continue to grow and 100 plus years on, we are still leading the market in all two-wheeled solutions from novice cyclist to professional racer. As we increase and develop our portfolio of world-renowned and in house brands through expanding our dealer network, we are creating a company that is forward-thinking, agile, passionate and focused on providing the best customer service and selling a wide-ranging portfolio of premium cycles and accessories.

Due to continued expansion, we are looking for a Warranty & Service Technician to join our dedicated warranty team. This is a hands-on role centred on delivering an outstanding customer experience, providing technical support and advice, and working closely with our brand partners.

The successful candidate will have industry experience, a passion for cycling and be able to build, repair and service all kinds of bikes and associated cycling products.

Key responsibilities will include:

• Handling returns, booking in jobs, special orders and customer queries
• Carry out maintenance, repairs, servicing & warranty assessments
• Bike Building and assembly of our Basso, Cinelli & Wilier ranges
• Providing excellent levels of customer service
• Maintain a clean safe and organised workshop environment
• Complete daily and weekly duties, ensuring the smooth running of the workshop

Benefits

• 22 days annual leave (increasing with length of service) + 8 days public holiday
• Pension contribution
• Generous staff purchase scheme
• No weekend working
• Career progression with a fast growing company

As this role is based full time at our warehouse, the successful candidate should be located within a reasonable commuting distance of Leighton Buzzard, LU7.

• Extensive knowledge of cycle equipment as you will be building bikes, identifying faults and deciding what kind of repairs or maintenance are needed
• Cytech Level 2 or equivalent but a minimum of Level 1 will be considered
• Be thorough and pay attention to detail
• Excellent communication skills both with customers, suppliers and working colleagues
• Be able to work as part of a dynamic workshop team
• Self-motivated with a drive to achieve high standards
• Have a basic computer literacy

Apply for "Warranty and Service Technician" Job