We're looking for a new addition to our passionate and dedicated team here at The Cycle Hub!

Passion for bikes and cycling (whether road, MTB or any other discipline) is a must! As a family run, "by riders, for riders" local bike shop, our priority is supporting our local cycling community with top notch service, expert sales advice, and a passion for all things two-wheels!

Core duties will include assessing, repairing and servicing all types of bikes, both electric and non electric with a keen eye for detail. We strive to ensure every bike serviced by us leaves the shop as good as, if not better than new; quality work is key!

Time management and excellent personal organisation are a must in order to effectively manage job load and keep track of labour timings.

There is scope for this role to expand over time if the candidate shows a willingness to work hard, learn new skills and take on further responsibilities, allowing for a pathway to higher renumeration in line with expanded duties.

Responsibilities

• Asses, fix and repair bikes in for servicing.
• Remain up to date and knowledgeable on the latest component releases.
• Provide relevant and considered advice to customers for part upgrades and replacements.
• Engage with customers over the phone to discuss work estimates and answer customer queries on recommended work.
• Upsell items where appropriate to enhance customer satisfaction and increase sales.
• Build up and PDI new bikes to a high standard ready for sale.
• Collaborate with team members to ensure smooth shop operations.
• Assist in workshop stock management, monitoring to maintain good stock of regular use parts.

Qualifications & Skills

• Proven time management skills to handle multiple tasks efficiently.
• CyTech Level 2 or equivalent desired.
• Excellent communication skills in English
• Strong organisational skills to manage workload across multiple jobs.
• Previous bicycle mechanic experience required
• High personal standards for own quality of work and a drive to consistently improve
• Passion for bikes and cycling!

Apply for "Bicycle Mechanic" Job