Key Responsibilities

• Perform a wide range of repairs including brake adjustments, gear tuning, wheel truing, drivetrain maintenance, and suspension service.
• Assemble new bicycles according to manufacturer guidelines ensuring safety and readiness for sale.
• Interact with customers to assess their needs, provide recommendations, and cost estimates.
• Assist customers in selecting appropriate parts and upgrades.
• Conduct safety inspections to identify and address potential hazards.
• Ensure all repairs meet high-quality standards and safety regulations.
• Maintain a well-organized workshop and manage spare parts and tools.
• Provide excellent customer service, explain repair work, answer questions, and offer maintenance advice.

• Proficiency in bicycle mechanics and ability to diagnose and repair various types of bikes. (CyTech 2 - must)
• Previous experience as a bicycle mechanic is desirable.
• Knowledge of bicycle brands, models, and components.
• Strong attention to detail and commitment to quality.
• Excellent customer service and communication skills.
• Ability to work independently and as part of a team.
• Knowledge of safety standards related to bicycle repairs.
• Willingness to stay updated on bicycle technology and repair techniques.
• Eligibility to work in the UK.
• Problem-solving mindset and resilience.
• Ability to stand for extended periods and lift heavy objects.
• Flexibility to work weekends and evenings as needed.

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