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Privacy & Cookies

Details of our policy in relation to privacy and data capture through The Cycling Experts website can be found below. If you have any specific queries in relation to this subject please contact us.

Ownership of Information

The National Association of Cycle Traders Limited is the sole owner of any information collected through The Cycling Experts website. Other than for the purposes outlined below we will not sell, share or rent the information we collect.

  • Information you provide - this primarily means details supplied at the time you sign-up to Email Newsletters and Bulletins. If you contact us we may also keep a record of this communication for future reference.
  • Cookies and IP Addresses - we use cookies (a small file containing unique characters) to store site preferences in order to enhance your experience of the ActSmart website. We record IP addresses to enable us to better understand usage of the website. This information includes details of browser types, geographic location, operating systems and is purely statistical and in no way identifies you as an individual.

Privacy Policy

How we use this information

  • To respond directly to an enquiry by you
  • To keep you updated with relevant news and information relevant to our Cycling Experts website, promotion of specialist cycle retailers, cycle industry jobs and similarly related topics of interest to you. This will only be where you have consented to receive such information via opt-in to our emails, or by post.
  • To ensure the content of this website is presented in the most effective way for you and your computer.
  • Track usage of our emails to assist us in understanding your interests and preferences and supply relevant information as necessary at the time of that interest.
  • We do not disclose information about identifiable individuals to our advertisers.

Links to other websites

Whilst we endeavour to ensure the content and relevance of external websites is correct NACT Ltd or any of its partners or agents cannot he held responsible for the privacy policies of other such sites. Please do not assume other external websites follow our privacy policy.

Changes to our privacy policy

Any changes to this privacy policy will be posted on this page.

Cookie Policy

What are cookies and how do they work?

A cookie is a text file containing information that can be remembered by a web browser between pages. When an individual uses a web browser to access the internet their browser can create cookies which are stored on the user's computer. Cookies are not programs and therefore cannot contain viruses or other malicious software. They are purely a string of text and numbers.

There are two main types of cookies - session cookies and persistent cookies.

Session cookies only last during a single visit. When a user closes their web browser the session cookie information is automatically removed from their computer.

The Cycling Experts website uses session cookies for these purposes:

  1. Session cookies are set that temporarily store a unique identifier for each visitor to the website. This identifier is a random series of letters and numbers and doesn't contain any personal or identifiable information. It is used to help count the number of visitors to the Cycling Experts website.
  2. Session cookies are set by the computer systems that run the Cycling Experts website. These cookies are used as part of the process of sending web pages to the user's web browser and are essential - no website using Microsoft technology will work without these cookies.

Persistent cookies are stored by the user's web browser even when the web browser has been closed, so that the next time a user goes back to the website that originally set the cookie, the web site can read information back from the cookie. Persistent cookies have an expiry date which controls when they are automatically deleted. This can be anything from a few minutes to several years.

The Cycling Experts website uses persistent cookies for these purposes:

  1. Google Analytics is a system used by many website to record information about who visits a website. Google set five different cookies with expiry dates ranging from 1 day to 2 years. These cookies are used mainly to differentiate between first time visitors to a website and repeat visitors. They do not contain any personally identifiable information. You can find out more about how Google use cookies here
  2. A number of persistent cookies are also set by the computers that run the Cycling Experts website. These cookies are solely used to record technical information necessary for our web servers to work properly. No personally identifiable information in stored in these cookies.
  3. Your browser generates other information, including which language the site is displayed in, and your Internet Protocol address ("IP address"). An IP address is a set of numbers which is assigned to your computer during a browsing session whenever you log on to the Internet via your internet service provider or your network (if you access the Internet from, for example, a computer at work). Your IP address is automatically logged by our servers and used to collect traffic data about visitors to our web sites. We do not use your IP address to identify you personally. 
  4. We only keep cookies for the duration of your visit to our website, except where you save your login name as referred to above.
  5. All cookies used by The Cycling Experts are 'first party' cookies. This means that any cookie set on the Cycling Experts website can only be read back from the Cycling Experts website. No other website is able to read or access information from any cookie set by the Cycling Experts website. We do not use 'third party' cookies which would permit this sort of behaviour by other websites.

Controlling or deleting cookies

Depending on which web browser you use it is possible to control how cookies are used, or to delete existing cookies from your computer. You can find instructions on how to control the use of cookies, or delete cookies from your computer here.

Please remember that if you delete or restrict cookies from the Cycling Experts website you may not be able to experience the full benefit of some of the features and services the website has to offer. If you have any further questions about how we use cookies please contact info@actsmart.biz.